Information and Communications Technology Center

 KNOW YOUR ICTC

Information and Communication Technology Center (ICTC)

It is your Information and Communication Technology Center. MSU’s most innovative and techy unit, that’s for sure.

It is the office you erroneously referred to as IT when you have enrollment concerns. Well, the two used to be interconnected before when the center was still in its infancy. Then because of its growing role and the bulk of works it deals with, it has been aptly separated from its mother unit and named ICTO (Information and Communication Technology Office), functioning through a time-bound resolution under the Office of the President, until Pres. Habib Macaayong finally knighted it as a permanent and full-pledged unit of the University. 

ICTC is inevitable. With the fast-changing world and technologies mutating in almost unpredictable speed, institutions are trying to catch up by shedding their old pen-and-paper ways and implanting their personas into the dynamic, manageable, but volatile cyber world. And that’s where we come in for MSU.

Basically, ICTC is the front-line center that’s responsible for taking our University from the old (yes, romantic but unbearable slow and tedious) process of personally begging for a slot in each department every enrollment, under the heat of Marawi sun. Although older alumni recall them with nostalgia, we surely don’t want to return to those days. But the Center is more than just that.

ICTC created an upgraded digital system that has been implanted into virtually every single operational, educational, and administrative processes we deal with to run the entire University system daily. It transforms our data written on paper into their easily and conveniently stored and replicable versions. It calibrates this system, provides its security, and protects it efficiently. It takes this system and integrates it on all the five operational missions of MSU: learning-teaching, research and innovation, community engagement, governance services, and support to students. And yes, it’s an ever-growing and complicated bulk of tasks. So, to deal with this demand, the Center has been further divided into three interdependent units: The Information Systems Department (ISD), Internet Services Center (ISC), and Support Services & Training Department (SSTD). 

ICTC simplified all those operations, and it is still continually upgrading its existing system to make everything convenient and stress-free for you so that you can just concentrate on dealing with your academic battles. We are here to support you in our innovative ways.

Think of us the ‘Franky’ in our own Mugiwara Team. 

 DEPARTMENTS

Information Systems Department (ISD)

The Information Systems Department does all the computerization, network administration, and programming responsibilities of the University. It is responsible for the physical and logical administration and management of the University Data Center, which houses all the servers, IP/PABX System, ISP routers, networking, and other ICT equipment. It also acts as the main controller/regulator of internet access to all offices around the Campus. It designs and develops software and other computing programs as required by the end-users. It is also responsible for the website and database information management in the Main Campus. Further, it also serves as the research and development arm of the Center, designing information system that reflects the needs of the clientele in the MINSUPALA region.

Support Services and Training Department (SSTD)

The SSTD group serves as the maintenance arm of the MSU-ICT Center. It performs networking installations with the members of the ISD, and the maintenance and repair of computer hardware and software  in the Campus. It is also responsible for the physical network maintenance and repair outside the University Data Center/Server Room. It conducts training through short computer courses on software applications and on computer hardware maintenance and repairs. Moreover, it serves as the clearing department for the procurement of all computer-related hardware and software within the University.

ICT Business Office (BO)

The BO serves as the business arm of the Center. It manages the University Internet Cafes and facilitates the distribution of internet services in the Campus. It offers printing services like documents, ID Cards, etc, and sells internet access cards to WIFI Hotspot users. It also serves as the main agent in cultivating interest among University constituents in information technology and the integration and adoption of cyber culture in the Campus. It envisions to establishing Internet Cafes, WIFI hotspots, and Workstations strategically around the campus including in student dormitories and in faculty cottages.  The BO works hand in hand with the ISD IT Officers and SSTD when needed.

 SERVICES

ISD Services

Services

Mainly development and Operations

Software and Infra development

Server management

Database management

Web servicing

Problem solving

Customer support

System operations and maintenance

 

 

 

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SSTD SERVICES

Services

INSTALLATION, MAINTAIN, AND TROUBLESHOOT PC AND LAPTOP

PROVIDE SOFTWARE, HARDWARE, AND NETWORK CONNECTION ASSISTANCE TO MSU OFFICES

 

 

 

 

 

 

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BO SERVICES

Services

AKAN FOR EMPLOYEE
AKAN FOR STUDENT
AKAN REPRINT FOR STUDENT
DIGITAL PICTURE
DIGITAL PICTURE SCANNING FOR EMPLOYEE AND STUDENT
GRADE PASSWORD
ID APPLICATION FOR STUDENT
ID APPLICATION FOR STUDENT
ID FORM RELEASING FOR EMPLOYEE
ID FORM RELEASING FOR STUDENT
ID PICTURE AND SIGNITURE SCANNING AND EDITING
ID PRINTING AND ENCODING DATA ENTRYNG
ID VALIDATION FOR STUDENT
TICKETING INCHARGE
CREATING INSTITUTIONAL EMAIL

 

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 ICTC VMGOS

Vision

To be a world-class center of Creative Innovation and ICT Modernization for the empowerment of MINSUPALA region.

Mission

To support the goal of MSU towards teaching and learning excellence through optimum utilization of ICT.

To facilitate in the production and materialization of innovative knowledge and technologies in ICT.

To provide quality services relevant to ICT entrepreneurial needs of MSUans.

Goals

To serve as backend support for colleges and units within the MSU system.

To produce cutting-edge ICT innovations.

To aid in producing globally competitive graduates and manpower in ICT.

To lessen the turn-around time of the transactions.

To work towards research-based and sustainable ICT literacy programs.

To develop and maintain state-of-the-art technological know-how.

Strategies

To sustain the procurement of state-of-the-art ICT hardware, software, and library holdings for instruction, networking, research, and administrative use.

To institutionalize electronic data bank, electronic library and other data networking of relevant information within the MSU system.

To develop personnel through external scholarships and training programs.

To initiate resource and income generation through self-liquidating activities.

To conduct intensive training to develop strong cyberculture among the constituents of the campus.

To formulate policies to ensure computer and network security, and encourage the practice of computer ethics among the campus constituency.

To propose the construction of IT buildings or the expansion of existing ICT facilities.

To establish inter-linkages with businesses, industries, GOS, IGOS, and NGOs.

To develop programs and multimedia materials that expedite the achievement of the missions stated above.

 EVENTS

Strategic Planning

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